How to Listen: Tools for opening up conversations when it matters most
Listening helps us be there for others, to support them in tough times, and to strengthen our relationships with partners, family, friends and colleagues.
From opening up a conversation with someone who might be struggling, to how to use gentle encouragement to help others share their stories, How to Listen demonstrates the power of listening without judgement and draws on the extensive experience of Samaritans in offering practical advice to apply to your own life.
Friendly and approachable, with a preface by Michael Palin, it includes helpful tips from trained Samaritans on how to talk about how we are feeling, as well as how to listen to one another in a way that can prevent day-to-day concern or worry from escalating into more complex emotions.
About the Author
Samaritans was founded in 1953 by vicar Chad Varah, who wanted to offer a listening service to anyone who was struggling and contemplating suicide. There are now more than 20,000 Samaritans volunteers in 201 centres across the UK and Ireland, taking calls, emails and text messages from people who need to talk about what they're going through. Rather than being a charity associated with suicide, they are working to become a friendly and reassuring presence that helps each of us to reach out when we need help, in the hope of preventing people reaching the crisis point that we might traditionally associate with them as a charity. Campaigns such as The Big Listen, Real Stories, Real Lives and Brew Monday are a part of this drive.
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